Reviews play a crucial role in the success of any accommodationbusiness. Since they’re often the first thing people see when searching, positive reviews can boost traffic and bookings while giving potential guests confidence in their choice to stay at your property. Did you know that 48% of
Many OTAs offer loyalty programs to travellers. Travellers who sign up will receive rewards like discounts, and other special incentives if they perform repeat bookings with the OTA. For accommodation providers, these member bookers can be a highly attractive target group. For example, Expedia Group loyalty
Recently, there has been a surge in hacking incidents targeting guests on popular travel booking sites like Airbnb, Booking.com, and Expedia. Phishing scams, in particular, have become a significant issue, affecting many hosts. According to IBM Security, the travel industry has become the second-most targeted
Successful hosting requires excellent communication between hosts and guests. Effective communication is essential for happy guests, 5-star reviews, and repeat bookings. In this article we explain guest communication best practices and how to create an automated message flow. Create a message flow There are various stages of their
Each year, Booking.com reveals the latest travel trends. In their 2024 study, they surveyed 27,000 travelers from 33 countries. We've summarized the key trends and provided practical suggestions on how you can leverage them for your business. Provide spontaneous luxury experiences Despite saving where they can, travelers still
Airbnb's new Guest Favourite badge highlights the "most popular" listings, selected through guest ratings and reviews, and showcases exceptional guest experiences. Unlike the Superhost status, which highlights host performance, this badge highlights individual properties for their outstanding quality. On average listings with a Guest Favourite badge
Every day, millions of people around the world rely on Google to plan their trips. They research where they'll be staying, share potential accommodations with fellow travellers, and navigate partner sites to secure bookings. With Google Vacation Rentals, travellers can seamlessly find and book vacation rentals
You might have seen "Preferred" or "Premier" badges like these: These badges indicate that a channel manager meets and exceeds a number of technical requirements. Being a Preferred Partner comes with many advantages from which all customers benefit. Preferred partners have early access to new features and
New listings that get booked and reviewed in the first month appear more often in search results but new hosts face challenges, especially when competing with established super hosts and those with numerous positive reviews. What you can do to get your first bookings quickly Activate a
Achieving Premier Host status on Vrbo improves your business results by ensuring that your listings stand out and gain greater exposure. Explore the details of the Vrbo Premier Host Programme, including the qualifying criteria, the benefits of participating, and practical advice on how to quickly achieve