Each year, Booking.com reveals the latest travel trends. In their 2024 study, they surveyed 27,000 travelers from 33 countries. We've summarized the key trends and provided practical suggestions on how you can leverage them for your business. Provide spontaneous luxury experiences Despite saving where they can, travelers still
You might have heard of Strong Customer Authentication (SCA), a new rule coming into effect on September 14, 2019 in Europe as part of PSD2 regulation. The new regulations will make it difficult for EU businesses to process card payments unless they have undergone 2-factor authentication
An efficient check-in process, a clean room and quality staff are essentials a guest expects. To make a difference hosts need to move beyond the basics. Personalized service is one key to improve guests service experiences. Customer Service is the New Marketing* Service has